Services
By delivering services that cover the whole support chain, together with the combination of our ‘off-shore’ centre in the Philippines, our 'near-shore' centre in Hungary and our talented multi-lingual experts in the UK along with our powerful technology solutions.
Managed Services
Our managed services department is one of the “people” parts of our solution delivery. Highly trained, professional and passionate about support and service resolution - our technical and customer support staff are available 24 hours a day, 7 days a week, 365 days a year.
Technology Solutions
Introducing intuitive and user focused technologies is paramount to producing resource saving automation. The concept of Merlin’s technology solutions is to find innovative ways of streamlining business processes for service desks and customer support services.
